Our Policies
Public Health:
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If you or your child shows any cold symptoms, please don't attend your class.
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Children who have had vomiting, diarrhoea &/or conjunctivitis in the previous 7 days should not enter the pool.
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Please maintain social distancing where possible.
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St Ignatius College is a smoke free zone, no smoking is permitted on the College grounds.
Program Timetables:
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Class timetables are based on the school terms and classes can be joined at any time.
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Holiday intensive programs are offered during the September, January and April school holidays.
Payments:
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Full fees are payable prior to the start of Term.
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10% discount applies to families with three or more swimmers enrolled.
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Active Kids vouchers are accepted for programs which run for 8 or more sessions.
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First lap vouchers are accepted for both term and holiday enrolments.
Swimwear, Swim Caps & Aqua Nappies:
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All swimmers must wear appropriate swimwear to lessons.
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Rash-tops and board shorts are discouraged.
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The College requires that all swimmers must wear a swim cap.
Aqua Nappy Policy:
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All children 3 years and below MUST wear a firmly fitting swimming nappy "Happy Nappy" or TOASTEE Infant Pant. This is in ADDITION to any disposable aqua nappy that is worn underneath.
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This also applies to any children over the age of 3 years who are not toilet trained.
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We reserve the right to ask any person that is not complying with this policy to exit the pool.
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This Policy is in place to ensure the highest possible water quality for our patrons.
Missed Lessons:
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If you are unable to attend your lesson, your lesson is forfeited. We do not offer refunds or credits for missed lessons.
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Make up lessons may be arranged during the term or in the next holiday intensive program, subject to suitable availability.
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Make up lessons are only available whilst you have an active booking. Once you withdraw from lessons, any outstanding make ups are forfeited.
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Make up lessons rely on other swimmers cancelling from their lesson and are only available if there is a suitable availability within the program. This is not guaranteed, especially during our busiest times.
Lost Property:
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Lost property items are usually taken to the Gartlan office upstairs for 1 week and are then moved to the College’s lost property in the school.
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Lost goggles will be put into our spare goggles basket.
Change Rooms:
Children 7 years and older are not permitted in opposite gender change rooms.
Photography:
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Photography is not permitted inside the Gartlan Center.
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Please seek permission from the Pool Deck Supervisor if you wish to take any photos or videos in the center.
Parental Supervision:
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Parents or carers must be in the center for the entire duration of their child's lesson. This applies for any child under 10 years of age.
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Children may be dropped off if enrolled in Junior & Senior squads, however they must report to the Pool Deck Supervisor at the first lesson of each term to ensure we have the correct Emergency Contact Details.